Terms & Conditions

Last Updated: September 3, 2025

These Terms and Conditions ("Terms") govern your use of the Instagram Automation Platform (the "Service") operated by Estelle Darcy AI & Automation Private Limited ("us", "we", or "our").

1. Acceptance of Terms

By accessing and using this Service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.

2. Description of Service

Our Service provides Instagram automation tools including:

  • Automated direct message responses
  • Comment automation and management
  • Story engagement automation
  • Chatbot flow creation and management
  • Analytics and reporting tools

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • To violate any applicable local, state, national, or international law or regulation
  • To spam, harass, or send unsolicited messages to Instagram users
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service

5. Instagram Terms Compliance

You acknowledge that your use of our Service must comply with Instagram's Terms of Service and Community Guidelines. We are not responsible for any violations of Instagram's terms that result from your use of our Service.

6. Subscription and Payment

Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. Billing cycles are set on a monthly basis.

7. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Upon cancellation, your access to the Service will continue until the end of your current billing period. Refunds are provided in accordance with our refund policy.

8. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Estelle Darcy AI & Automation Private Limited and its licensors.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11. Limitation of Liability

In no event shall Estelle Darcy AI & Automation Private Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages.

12. Disclaimer

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of India, and you submit to the jurisdiction of the courts located in India for the resolution of any disputes.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at support@estelledarcy.com.