Privacy Policy
Last Updated: September 3, 2025
Estelle Darcy AI & Automation Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram Automation Platform (the "Service").
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Service includes:
- Personal Data: Personally identifiable information, such as your name, email address, and payment information, that you voluntarily give to us when you register for the Service.
- Instagram Data: To provide our Service, we require access to your Instagram account data via the official Instagram API. This includes your profile information, posts, comments, messages, and mentions that you choose to manage through our platform. We only access the data necessary to perform the requested automation tasks.
- Usage Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Operate and maintain the Service, including running your specified automations.
- Process payments and refunds.
- Email you regarding your account or order.
- Monitor and analyze usage and trends to improve your experience with the Service.
- Notify you of updates to the Service.
- Respond to customer service requests.
3. Disclosure of Your Information
We do not share, sell, rent, or trade your information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:
- With Your Consent: We may share your information with third parties when you have given us your express consent to do so.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights
You have the right to access, correct, or delete your personal data. You can manage your account information and terminate your account through your account settings dashboard. If you terminate your account, we will deactivate your account and information from our active databases.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at support@estelledarcy.com.